FAQ

Online streaming is unstable and frequently disrupted.
Use Google Chrome Browser. “Download Link” Try refreshing it. Delete the cache with F5 or Ctrl+Alt+R keys..
Check your internet environment, Wi-Fi may cause unstable access.
Some specific places do not allow streaming. Most of the problems are with personal computers. There may be restrictions if you use specific organization's PC or network.
Can I follow the online sessions from a mobile device?
Yes. Since access from hospital PCs may be limited due to the high fire wall, it is recommended that you access the virtual congress through a mobile device or your personal PC. Especially it is optimized for Chrome and Explorer Edge browsers. Screen size is optimized for PC monitor(1920px*970px).
What should I do if it is difficult to access from PC due to the high firewall in the hospital?

Please check the login with the test URL in advance. If you can’t see the screen,

  • Delete the browser cache
  • Check the website using secret mode or closed browsing mode
  • Check the website on chrome browser latest version
  • If you can’t access from PC, access the virtual congress through a mobile device

If the above method is not accessible, call 02-2190-7342 or send an e-mail to live@m2community.co.kr with your name, mobile phone number, and technical issue.

Can I use multiple devices at the same time when I follow the sessions?
No, you can only access with one device per account.
I can’t see the screen. The broadcast transmission is unstable.
Please leave your name, mobile phone number, and a brief description of the issue at 02-2190-7342 or live@m2community.co.kr to help you with any questions regarding broadcast transmission system errors.
What time will the conference be streamed?
AF Summit 2023 will be streamed live based on Korea Standard Time (KST; GMT+9).
Please calculate your time zone through this link.
Time Zone Converter: https://www.timeanddate.com/worldclock/converter.html?iso=20201112T233000
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